Robert Monks possesses extensive experience in IT management and support services, having held senior roles in multiple organizations. Currently serving as Global Onsite Deskside - Senior Manager at Slipstream IT, Robert oversees desktop support teams across over 22 client accounts and coordinates international office setups. Previous positions include Manager of IT Onsite Operations at C3i Solutions, where Robert led significant initiatives such as Service Now implementation, and IT Service Desk Manager at Managed Health Care Associates, where Robert successfully implemented an ITSM tool. With a strong background in managing IT support for large user bases, Robert has a history of enhancing client relationships and improving operational efficiencies across various sectors. Robert holds a BS degree in Therapeutic Recreation from St. Thomas Aquinas College.
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