William James

William James is an experienced professional with a robust background in strategic operations, law enforcement, and digital marketing. As a Strategic Operations Consultant at Ascendant Edge and Director of Cohorts at Small Group Network, William excels in high-stakes negotiation training and customer service management. Founder of Bill James Media, William focuses on enhancing businesses' online presence through innovative marketing strategies. With over 18 years of service in the United States Department of Defense, including roles as Chief Operations Officer and Special Agent in Charge, William led critical missions and operational readiness for a diverse range of personnel. William's academic credentials include a Master's of Management from Webster University and multiple certifications in criminal justice and operational leadership.