smallcase
Paramita Das has a strong background in customer experience management, having held roles as Customer Support Team Lead at Elanic, CR at Groupon India, and Customer Support at Zovi.com. Currently, at smallcase as a Customer Experience Manager, Paramita focuses on maintaining customer satisfaction and communication through various channels such as email, messages, in-app, and push notifications. With a track record of handling social media complaints and providing detailed information to customers, Paramita excels in enhancing the overall customer experience.