Cass Fultz has held a variety of roles since 2009. From 2009 to 2012, they were a Resident Advisor at DeSales University. From 2012 to 2020, they worked at Designer's Denn Salon & Spa, where they held the roles of Guest Services Manager, Inventory Manager, and Front Desk Coordinator. In 2020, they joined KCF Technologies, Inc. as a Customer Success Lead, Technical Content Specialist, and Administrative Assistant. Most recently, in 2022, they became Operations Manager and Customer Success Manager at smallstep.
Cass Fultz graduated from DeSales University in 2012 with a Bachelor of Science in Psychology. Since then, they have obtained two certifications from LinkedIn: Communicating with Emotional Intelligence in December 2021, and Customer Experience Leadership in December 2021.
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