Hannah K.

Sr Technical Support Engineer I

Hannah K. is a seasoned technical support professional with extensive experience in various roles across multiple companies. Currently serving as a Senior Technical Support Engineer I at Smarsh since December 2021 and previously as a Technical Support Engineer II, Hannah has developed expertise in technical problem-solving. Prior positions include System Engineer at Boyd Group Services Inc. and Associate QA Engineer and IT Helpdesk roles at Wheels, Inc., where responsibilities encompassed providing Tier 1 and Tier 2 support for 1,500 end users. Hannah's career began in IT Support at Woodfield Fund Administration, LLC, spanning from 2008 to 2014, complemented by foundational education at Harper College from 2008 to 2009.

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