James Morrow is an experienced technical support professional currently serving as a Technical Support Engineer 1 in Advanced Support at Smarsh since November 2020, where responsibilities include providing tier 2 technical support and updating the status page. Prior to this role, James held various technical support positions at Smarsh and worked at the Oregon Museum of Science and Industry as a Data Systems Specialist, configuring admissions systems and CRMs. Additional experience includes an internship with the City of Salem focused on zoning compliance and earlier work as a Customer Service Representative at Washington Federal. James holds a Graduate Certificate in Geographic Information Systems from Portland State University and a Bachelor of Arts in Geography from the University of Arizona.
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