Kyle Brown

Kyle Brown is a seasoned professional in customer success and revenue strategy, currently serving as the Sr. Retention & Revenue Strategy Manager at Smarsh, where responsibilities include developing strategies for high-performing customer success teams and managing key strategic accounts. With prior experience at Entreda as a Customer Success Manager and Manager of Customer Success, Kyle has a demonstrated history of fostering relationships, enhancing client satisfaction, and streamlining operations. Additional roles include Customer Success Manager at Playbook, and customer support management at AccuPoint LLC. Kyle's educational background includes a Bachelor of Science in Management Information Systems from Rowan University. Active participation in professional communities such as Gain Grow Retain and RevGenius further supports Kyle's commitment to industry engagement and collaboration.