Laurel MacDonald is currently the Senior Director of Product Operations at Smarsh, a role they have held since 2025 after serving as the Director of Product Operations from 2018. With a background that includes positions such as Implementation Manager and Director of Customer Success at Smarsh, Laurel has demonstrated expertise in operational excellence and strategic collaboration across various teams. Laurel began their career in the biotechnology field at Hologic, refining their skills in process support and microbiology, and holds a Bachelor's degree in Biology from UC San Diego.
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