Lawrence Howard

Lawrence Howard has extensive experience in technical support and customer service within the communications and technology sectors. Currently serving as a Business Critical Support Engineer at Smarsh since September 2018, Lawrence specializes in compliance and e-discovery initiatives through innovative capture and monitoring solutions. Previously, Lawrence held roles at Actiance as a Business Critical Support Engineer (TAM) and Customer Support Engineer, and at MedQuist as a Product Support representative, providing application support through various channels. Lawrence holds a Bachelor of Science (BS) degree in Computer and Information Systems Security/Information Assurance from Fort Valley State University and a Bachelor of Science (BS) degree in Computer and Information Sciences and Support Services from Valdosta State University.