Miriam Rayward is a Director of Customer Success at Smarsh, where they lead a dedicated team focused on helping customers achieve their business objectives through software solutions. With extensive experience in customer success, marketing, and partnerships, they have previously held positions at SAP and Etihad Airways, where they secured multi-million dollar partnerships. Miriam's educational background includes degrees in Communication Studies and an Executive Master in Finance, along with a focus on data science and international policy studies. They are passionate about delivering value and fostering customer satisfaction in a rapidly changing regulatory landscape.
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