Morgan R. is a seasoned professional in customer success, currently serving as a Senior Customer Success Manager at Smarsh since March 2020, following a progression through various customer success roles within the company. Prior to Smarsh, Morgan R. worked at ShopKeep from March 2016 to December 2019, where responsibilities included developing training programs and providing support for POS systems. Earlier experience includes a Community Support Specialist role at Uber and positions at Simple Finance, focusing on customer relations and fraud prevention. Morgan R. holds an Associate of Science degree in Political Science and Government from Portland Community College, earned between 2011 and 2013.
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