Nikki Howey

Nikki Howey has extensive experience in customer success and digital marketing, currently serving as the Customer Success Manager Lead at Smarsh since August 2021, where responsibilities include onboarding support and ensuring client satisfaction with company products. Prior to Smarsh, Nikki held various positions at AdSearch, including Search Engine Optimization Team Lead and Customer Success Manager, managing over 50 client accounts and enhancing their digital marketing efforts. Additionally, Nikki worked as a Technical Recruiter at Apex Systems, focusing on sourcing candidates in IT and maintaining strong client relationships. Educational background includes a Bachelor of Business Administration in Marketing and Management from Dakota State University and an Associate's Degree in Marketing/Management and Human Resources from Lake Area Technical College.