Steven Fox

Steven Fox is an experienced technical support and account management professional with a background in the financial technology sector. Currently serving as a Senior Technical Support Engineer and Business Critical Support Lead at Smarsh since January 2016, Steven excels in providing expert-level technical support and addressing complex issues for high-profile clients. Previous roles include Enterprise Success Manager and Senior Customer Success Manager at LMAX Exchange, where Steven facilitated electronic trading solutions, as well as Technical Account Manager positions at both LMAX Exchange and the London Stock Exchange, focusing on client relationship management and project execution. Steven's career began with IT support roles, evolving through various positions in high-pressure environments that required expertise in system analysis and management within financial institutions. Steven holds a BSc in Computer Science from the University of Westminster.