Smart Communications.
John Byun has over 19 years of experience in customer success and business solutions across various technology firms. Currently serving as the Enterprise Customer Success Manager and Regional Manager for North America at Smart Communications since March 2010, John Byun focuses on enhancing customer conversations through a comprehensive management platform utilized by over 500 global brands. Prior to this role, John Byun held multiple positions at Hubwoo, including Customer Success Manager and Principal Consultant, where responsibilities included producing SAP Spend Performance Management POCs and managing project workflows. John's earlier experience includes serving as a Senior Business Solutions Architect at blueSolutions, where system upgrades and integration issues were resolved, and as an Analyst at Accenture, providing support for Ariba Buyer functionality in educational institutions across North Carolina. John Byun holds a Bachelor of Science degree in Computer Science from the University of North Carolina at Chapel Hill.
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