Lee Tappin

Change, Release, Problem & Major Incident Manager

Lee Tappin is a seasoned Service Management Professional with extensive experience in IT operations, including roles at major investment banks like JP Morgan Chase and Union Bank of Switzerland. As a Prince II practitioner, Lee has played a key role in the introduction and management of ITIL-aligned service management processes for Incident, Problem, Change, and Business Continuity. Currently serving as a Change, Release, Problem & Major Incident Manager at Smart Communications, Lee's career includes responsibilities in project management and business continuity across various high-profile organizations.

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London, United Kingdom

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