Tim Lecture is a highly experienced professional in customer communications and enterprise solutions with a comprehensive career spanning over three decades. Currently serving as a Senior Consultant at Smart Communications since April 2017, Tim has been instrumental in helping global brands enhance their multi-channel customer experiences. Previous roles include Principal at TBL Document Solutions and Senior Consultant positions at GMC Software Technology and Thunderhead.com, where expertise in customer experience management was developed. Tim's consulting experience began in 2003 with Lecture Consulting and Response Insurance, contributing to automation and maintenance of print systems. Earlier roles included Senior Solution Consultant at Document Sciences and Senior Consultant at EMC Document Sciences. Tim's educational background includes a Bachelor of Business Administration from the University of San Diego and a Bachelor of Science in Computer Science from Coleman College.