Smart Digital is a Digital Intelligence solution-provider and combines its own real-time technology with data science expertise, consulting and managed services. Core product of Smart Digital is the enterprise decision platform Smart Signals, a real-time platform for standardizing and optimizing the customer experience across all channels SmartSignals combines 360-degree data generation with a deep-learning data science workbench and personalization cases in real-time, making it one of the market leaders in digital intelligence and personalization in the German-speaking market. Smart Digital was founded in 2011 and employs 75 people in Stuttgart and Berlin.

AI/ML

Consulting

Information Technology

Smart Digital

Smart Digital's headquarters in Gerlingen, Germany

Kristina Schneider

Christian Weber

Christina Straß

Friederike Vogt

Alexandra Vysotskaya, FCCA, MBA

Frederic Herrbach

Jennifer S.

Christian Haas

Timo Platt

Shangeetha Wagner

Sidharth Arora

The Business Operations team at Smart Digital is responsible for optimizing internal processes and ensuring seamless collaboration across departments to enhance efficiency and drive growth. This team focuses on strategic planning, financial oversight, and the implementation of innovative business solutions to support the company's objectives, particularly in the development and delivery of the Smart Signals platform. Their efforts empower Smart Digital to maintain its leadership position in the digital intelligence market while exploring new business opportunities.

Business Operations

The Project Management team at Smart Digital is responsible for overseeing the successful execution of data-driven marketing and personalization projects. This team ensures that initiatives align with the company's strategic goals, manage timelines and resources effectively, and facilitate cross-functional collaboration to deliver optimal customer experiences through the Smart Signals platform. With a focus on maintaining high standards and leveraging real-time data insights, the team plays a critical role in driving client satisfaction and innovation in digital intelligence solutions.

Project Management

The Customer Success Team at Smart Digital focuses on ensuring that clients effectively utilize the Smart Signals platform to enhance their digital experiences. This team is responsible for onboarding new customers, providing ongoing support, and facilitating customer engagement to drive satisfaction and retention. They work closely with sales and technical teams to identify opportunities for upselling and to ensure that customers achieve their desired outcomes with the company’s innovative solutions.

Customer Success Team

The Leadership Team at Smart Digital is responsible for setting the strategic direction and vision of the company. This team oversees operations, financial planning, and technological innovation, ensuring that Smart Digital remains a market leader in digital intelligence solutions. By fostering collaboration across departments, they drive the execution of the Smart Signals platform and maintain a focus on optimizing customer experience and operational efficiency.

Smart Digital

Org chart

Teams

Business Operations

Project Management

Customer Success Team

Leadership Team

Offices

Smart Digital

Org chart

Teams

Business Operations

Project Management

Customer Success Team

Leadership Team

Offices

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