PC

Paul Cady

Executive VP Operations at Smart Express

Paul Cady is the current Executive VP Operations at Smart Express. Paul has previous experience as the Chief Executive Officer at Apollo Systems/Reliance Teleservices, President at Beiced, and Sales and Marketing Specialist at Data Accessories.

At Apollo Systems/Reliance Teleservices, Paul initiated and implemented a sales system and process which resulted in an increase of sales by 12% year over year. Paul also customized a customer satisfaction program, increasing customer satisfaction by 5% year over year. Furthermore, Paul was able to leverage a turnaround buyout from losses of $1.265MM to profits of $554K within 3 years. Paul managed and created a sales training program (Apollo University) which improved productivity and call backs by 8%. Lastly, they generated and executed a strategic planning process that annually exceeded 5 critical goals measured by management team, employees, vendors and stockholders.

Before their time at Apollo Systems/Reliance Teleservices, Paul was the President at Beiced from June 2007 to January 2010. Before that, they were a Sales and Marketing Specialist at Data Accessories from July 2004 to July 2007.

Paul Cady has a Bachelor of Science in Marketing from St. Cloud State University and a Master's degree in Education from Minnesota State University, Mankato.

Some direct reports include Colin Pope - Field Service Manager, Donita Brandon - Office Coordinator, and Rick Hartsuiker - Technician Administrator. Paul Cady reports to Richard Pomije, Chairman/ Owner. Some of their coworkers include James LaBeau - I.T. Support Specialist, Samson Craig - Executive Corporate Controller, and Dave Pomije - Vice President/ Strategic Development.

Timeline

  • Executive VP Operations

    Current role

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