Chelsie Sutherland

Operations Manager at Smart Eye

Chelsie Sutherland has a diverse work experience spanning over a decade. Chelsie started their career in 2008 as a Front Desk Receptionist at Montserrat College of Art, where they provided information and directions, answered phone calls, and handled mail and package distribution. In 2011, they worked as an Administrative Assistant at Oliver Brothers, where they maintained an inventory database, documented projects, created standard documentation processes, and conducted research for artwork estimates.

In 2014, Chelsie joined Hockmeyer Studios as a Customer Service Representative, troubleshooting customer issues, entering data into CRM software, and processing orders, forms, applications, and requests. From 2016 to 2019, they worked at Parker Balston as a Customer Service Representative, managing top-tier customer support for multiple product lines, serving as an Inside Sales liaison, and handling order entry and management.

Chelsie then transitioned to Affectiva in 2019 as a Communications & Office Assistant, providing office and administrative support, managing office vendors and catering, assisting in planning employee events, and maintaining the company intranet. In 2021, Affectiva was acquired by Smart Eye, and Chelsie continued their role as a Data Acquisition Support, Communications & Office Assistant. Chelsie managed partnerships with nonprofits and universities, coordinated data study events for fundraising, recruited study participants, and supported office administrative capabilities and event planning. In 2022, they were promoted to Operations Manager at Smart Eye, responsible for managing and coordinating all vendors and office operations, organizing internal events, maintaining partnerships with local nonprofits, and driving employee culture activities.

Chelsie's work experience also includes volunteering as a Fundraising Volunteer at Boston Pride For The People starting in 2023. Overall, they have demonstrated strong organizational, communication, and administrative skills throughout their various roles.

Chelsie Sutherland earned a Bachelor of Fine Arts (BFA) degree in Illustration from Montserrat College of Art, where they attended from 2007 to 2011. Additionally, they obtained certifications such as Email Marketing Certified from HubSpot Academy in January 2021, Email Marketing Certified from HubSpot in December 2018, and Inbound Certified from HubSpot in October 2018.

Links

Previous companies

Montserrat College of Art logo

Org chart

Timeline

  • Operations Manager

    March, 2022 - present

  • Data Acquisition Support, Communications & Office Assistant

    May, 2021