Mallory L.

Mallory L. is a seasoned professional with extensive experience in sales operations and customer success. Currently serving as the Sales Operations Manager at SmartLab since August 2024, Mallory previously held the position of Director of Operations at JETPUBS Inc., effectively prioritizing projects and enhancing client care. Prior roles include Director of Operations and Customer Success at Northpoint Direct, where project deadlines and account management were key responsibilities, and Senior Customer Success Manager at Digital Media Solutions Group, where operational processes were streamlined. Mallory's career began as an Executive Assistant, providing administrative support, and included a role as Senior Office Administrator at the Alameda County Library Foundation, managing fundraising efforts. Mallory holds a Bachelor of Arts in Psychology/Communications and a Master's of Science with Honors in Administration from California State University, Bakersfield.