Manuel G. is an operations and sales manager with a proven track record in multichannel business strategies for contact centers across Latin America and the U.S. They have expertise in sales, business development, and process optimization through data analytics and automation. Currently serving as a Gerente Comercial at smartBeemo since 2025, Manuel focuses on user activation and cross-selling strategies to enhance customer value and retention. Their educational background includes a Bachelor of Business Administration from ESI School of Management, anticipated in 2024, and an earlier Bachelor of Business Administration in Operations Management from Universidad 'Alejandro de Humboldt'.
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