Sonia P.

Sonia P. possesses extensive experience in customer service and support roles, currently serving as a Customer Experience Specialist and Assistive Technology Support Specialist at Smartbox Assistive Technology since January 2021. Sonia also volunteers as a Christmas Crisis Volunteer with Crisis and previously worked as a Volunteer Steward at the Zoological Society of London. Prior roles include Security Officer at Heathrow, Speech and Language Therapy Assistant and AAC Lead at Pentland Field School, and various positions in educational settings and childcare. Education includes a Bachelor of Arts in Education Studies from the University of Hertfordshire and multiple qualifications in safeguarding, supporting teaching and learning, and communication support for individuals with autism spectrum disorder.