The Operations and Support Team at Smartcat is dedicated to optimizing the functionality and efficiency of the platform, ensuring seamless connections between businesses and translators. This team manages customer experience initiatives, oversees financial operations, and ensures high-quality project delivery. They also focus on talent acquisition and employee development, ultimately enhancing overall organizational performance and customer satisfaction.
Angela Garcia
Customer Support Specialist
Dima Beliy
HR Ops Manager
Ekaterina Derkach
Head of Management Reporting
Irina Alkina
Senior Reporting Manager
Jeanne Zynova
Fintech Operations Team Lead
Nadia Hidalgo Diaz (...
Business Analyst
Nick Velin
Senior Business Analyst
Philipp Smirnov
Head of Sales Operations
Ruslan Sibgatullin
Quality Assurance Engineer
Sergey Andreev
Chief Operations Officer