Smartcom is a trusted provider of business critical telecommunications and cloud services for start-up to enterprise organisations. Our applications improve the performance and quality of customer facing operations for the office, call centre or virtual workplace.

Our Philosophy
We adopt a simple, yet effective means of doing business; in that we deliver cost-effective, quality services in a timely and accurate manner. We fully engage with our clients in developing quality outcomes and mutually rewarding relationships.

Our Value Proposition
Our clients gain sustained competitive advantage through 'speed to market' of contemporary business-critical cloud and telecommunication services - that are reliable, flexible and scalable. Furthermore, our services are designed for running a quality operation with improved business performance; operational efficiencies; increased revenue; and cost saving.

Smartcom's extensive service offering includes;

Cloud Services
Cloud SaaS; Hosted PBX; Auto Attendant; Smart Inbound Call Management; ACD & IVR; Speech Recognition; Predictive Dialler; Click to Call; Collaboration; Artificial Intelligence; Virtual Workforce; Virtual Salesforce, and Intuitive Contact Database Management.

Communications
VoIP; SMS; NBN Broadband & 1300 Numbers & 1800 Numbers.

Australian Ingenuity
With our DNA firmly grounded in Australia, Smartcom is attuned to the Australian marketplace, and indeed the challenges of Australian companies expanding into APAC and globally. In an increasingly competitive environment of constant change, we offer cut-through services with flexible price models to give our clients the capability to effectively manage the ebbs and flows of day to day business.

Australian Support
Our Australian based support services are a critical component to our success. Incorporating rigorous ticketing and processes, our team of experts are at your service via a dedicated client portal, phone access and email.

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