Benjamin Wang is currently the Senior Vice President of Retail Operations at SmartFinancial, having previously held roles as Vice President of Client Success and Vice President of Retail Operations within the same company. With extensive experience in customer success across various industries, including InsurTech and EdTech, Benjamin has demonstrated a knack for improving employee satisfaction and achieving corporate profit growth. They earned a Bachelor of Arts in International Studies from UC Irvine and are pursuing a Master of Business Administration in Marketing Management from Syracuse University. Prior to their tenure at SmartFinancial, Benjamin served as Vice President of Customer Success at EverQuote and held multiple leadership positions at Target Direct Marketing, LLC.
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