Robert J. is an accomplished professional with extensive experience in client success and account management spanning over 15 years. Currently serving as the Director of Client Success at SmartFinancial since August 2019, Robert J. has excelled in generating significant revenue, exceeding team goals, and fostering employee engagement through strategic leadership of a team of over 100 Account Executives. Previous roles include Associate Director of Client Services, Client Services Manager, and various positions at Carmine, Spectrum Business, State Farm®, and DIRECTV, demonstrating a strong track record in sales, customer service, and operational efficiency. Robert J. holds a Bachelor of Science in Business Administration and Management from DeVry University.
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