Smartgroup Corporation
Nicholas Stapleton is a Business Transformation Manager at Smartgroup Corporation, where Nicholas focuses on enhancing customer experience through customer centric design with data and customer insights at the heart of all decisions. Nicholas has previous experience as a Travel Account Co-Ordinator at The Leapfrog Group, and as a Customer Service Manager, Team Leader General Sales, Team Coach General Sales, and General Sales Agent at Smartsalary. In these roles, Nicholas has driven increased customer satisfaction and engagement through cultivating strong leadership skills in their frontline team and adopting new technology to deliver outstanding customer service.
Smartgroup Corporation
At Smartgroup, we partner with Australian employers to simplify salary packaging, novated leasing, fleet management, share plan administration and payroll services. We also help hospitals become more efficient through workforce optimisation. With our comprehensive offering, we’ll develop a program that delivers to your organisational goals; while our dedicated customer support teams will ensure your people are engaged with the program and are making the most of the benefits on offer. Since 2001, Smartgroup has grown to become one of Australia’s leading and most awarded providers of employee management services, recognised for our innovation and customer centric approach. Our strong network and broad reach sets Smartgroup apart and has established our reputation as a trusted partner to employers. Find out why Smartgroup is trusted everyday by over 2,300 organisation by visiting www.smartgroup.com.au