SmartHop is a business-in-a-box platform that empowers small trucking companies and owner-operators to earn more while doing less. By using artificial intelligence to deliver smart load recommendations, full-service back-office support, and low-cost operational services, SmartHop enables customers to operate with better capabilities than theleading carriers. It transforms the way drivers make a living through the nation’s largest network for truckers.Founded in 2018, SmartHop is backed by Equal Ventures, Union Square Ventures, Greycroft, RyderVentures, and Las Olas VC. It is headquartered in Miami, Florida.

AI/ML

Logistics & Supply Chain

Software

Transportation

SmartHop

SmartHop's headquarters in Miami, FL, United States

This department provides oversight and guidance for the organization's strategic direction and decision-making.

Governance

The Sales and Customer Success Team at SmartHop focuses on acquiring new clients, building and maintaining strong relationships, and ensuring ongoing client satisfaction to retain and grow revenue. They identify and engage potential customers, facilitate seamless onboarding, and provide continuous support and guidance to help clients maximize the benefits of SmartHop's AI-powered solutions. This team is pivotal in driving customer success, loyalty, and the overall growth of the company.

Sales and Customer Success Team

The Engineering team at SmartHop develops and maintains the technology that powers our AI-driven platform for small trucking companies and owner-operators. This includes creating smart load recommendation algorithms, designing and implementing the full-service back-office support systems, and optimizing low-cost operational services. The team ensures our platform remains scalable, reliable, and efficient to help our customers maximize their earnings and streamline operations.

Engineering

The Leadership Team at SmartHop, comprising the Co-Founder & CTO, Co-Founder/CEO, and VP of Engineering, is responsible for setting the strategic vision, driving technological innovation, and overseeing the company’s overall operational and engineering excellence. This team ensures that SmartHop's AI-driven platform remains cutting-edge and aligns with the company's mission to empower small trucking businesses and owner-operators. They also engage with key stakeholders to secure funding and forge strategic partnerships.

Leadership Team

The Product and Project Management team at SmartHop is responsible for overseeing the development and execution of the company's platform. This includes managing product lifecycles, prioritizing features, coordinating cross-functional efforts, and ensuring that projects align with business goals. They leverage market insights and user feedback to optimize the platform, ensuring it meets the needs of small trucking companies and owner-operators.

Product and Project Management

This department oversees sales strategies and operational processes to drive growth and efficiency.

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Sales and Customer Success Team

Engineering

Leadership Team

Product and Project Management

Sales and Operations