Kate Borisevich is the Head of Business Strategy at Smartificial, where they implement AI-driven call routing and virtual agents to enhance call handling efficiency, improving client call-answer rates by 30%. They have a background in event management and guest relations, having worked at Beijing Hotel Minsk and President Hotel Minsk. Additionally, Kate served as a Business Advisor at DIGITEUM LLC and currently holds the position of Strategy Manager at Mbicycle, reflecting a strong passion for technology and strategy. They earned a Bachelor's degree in Event and Business Management from Vilnius Business College.
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