Gavin Embley

Gavin Embley is a seasoned professional in the field of CRM and digital transformation, currently serving as a Senior Functional CRM Consultant at smartimpact since February 2023. Prior to this role, Gavin spent nearly five years at 365 InHouse Ltd as a Microsoft Dynamics 365 & Power Platform Senior Consultant, where responsibilities included leading migration and upgrade initiatives to cloud-based platforms and supporting comprehensive CRM system implementations. Earlier experience includes positions as Information Officer at Vibrant Partnerships and Lee Valley Regional Park Authority, focusing on Microsoft Dynamics CRM administration and compliance management. Gavin's career also spans journalism, with roles at My London News, Bauer Media, and CommsConsult, contributing to content creation and editorial processes. Gavin holds a Bachelor of Arts in Journalism from Falmouth University and a Certificate in Life Sciences from The Open University.