Melissa Fitzgerald

Melissa Fitzgerald is an accomplished professional in client services and content management with a diverse background in editorial roles and project management. Currently serving as Client Services Project Manager at Smartleaf, Melissa leads client onboarding, manages support documentation, and oversees project management activities. Previous experience includes positions as Associate Editor for PASSAGES Magazine and Editor for NU Writing Journal, as well as involvement in various roles at Northeastern University, National Geographic Learning, and Jumpstart. Melissa holds a Bachelor’s Degree in English and Media and Screen Studies from Northeastern University, acquired in 2018, and has a proven track record in writing, editing, and enhancing operational efficiencies across multiple organizations.