Alex Caffrey

Alex Caffrey is a Senior Technical Support Specialist at Smartling, with experience since August 2019, after serving as a Technical Support Specialist. Prior to that, Alex worked at Dropbox from July 2017 to July 2019, providing advanced technical support for website, mobile, and desktop applications across various systems, and investigating escalated incidents for businesses and enterprises. Earlier experience includes a position as a Technical Support Specialist at eir Ireland from February 2014 to June 2017, where Alex supported both business and residential customers with a diverse range of products.