Alex Vargas

Alex Vargas has a diverse work experience spanning various industries and roles. Starting with their current position at Smartling as a Customer Support Representative, they have been employed since February 2020. Prior to that, Alex worked as a Client Support Specialist at IRIS CRM from September 2019 to February 2020.

Before entering the tech industry, Alex gained valuable experience at Apple, where they held two roles. As a Technical Specialist from March 2019 to September 2019, Alex became mobile certified in diagnostics and troubleshooting and built strong relationships with customers. Prior to that, they worked as a Product Zone Specialist from February 2017 to September 2019, impressing with their high Net Promoter Score (NPS) and expertise in the Apple ecosystem.

To further develop their skills, Alex attended General Assembly's Web Development Immersive program in 2018. During this time, they learned full stack web development and completed various projects with their classmates.

Before their career in tech, Alex held positions in the retail and service industries. At Nike, they worked as a Pacer Coordinator from February 2016 to February 2017, handling scheduling and coordinating activities for the run club. Additionally, Alex served as an Athlete at Nike from May 2014 to February 2017, assisting customers, operating the POS system, and providing floor coverage.

Alex's earlier work experience includes a brief stint as an Elevator Operator at Majestic Apartments from May 2012 to October 2012 and a role as Security personnel at Clemente Soto Velez Cultural Center from May 2011 to May 2012. In both positions, Alex focused on customer service and ensuring the safety and satisfaction of guests.

Overall, Alex Vargas has accumulated a wide range of skills and experience across customer support, technical roles, web development, and retail, making them a versatile and capable professional.

Alex Vargas has a Certificate of completion in Web Development from General Assembly, which was obtained in 2018. Additionally, Alex has an Associate of Applied Science degree in Market Management and Sales from CUNY New York City College of Technology, with a focus on Market Management and Sales. The specific years of study for the Associate degree are not provided.