Smartling is a cloud-based translation technology and language services company headquartered in New York City.

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Smartling

Smartling's headquarters in New York, NY, United States

This department focuses on ensuring customer satisfaction and retention by providing support and guidance throughout the customer journey.

Customer Success

The Sales Team at Smartling is responsible for driving revenue growth by identifying and pursuing new business opportunities in the translation technology and language services market. They engage with potential clients, cultivate relationships, and strategically position Smartling's solutions to meet customer needs. The team includes a mix of account executives focused on enterprise sales and account expansions, sales development representatives, and a channel partner manager to enhance Smartling's market reach.

Sales Team

The Product Management Team at Smartling plays a critical role in driving the development and enhancement of the company’s translation technology and language services. They collaborate closely with cross-functional teams to define product vision, prioritize feature development, and ensure that user needs are met. By leveraging feedback from customers and market trends, the team orchestrates product strategies that enhance localization workflows and integrations, ultimately facilitating seamless global communication for clients.

Product Management Team

The Software Development Team at Smartling is responsible for designing, building, and maintaining the company's translation technology platform. This diverse team of engineers and developers collaborates to enhance software features, improve system performance, and ensure seamless integration of language services, all while leveraging the latest technologies to deliver a high-quality user experience. Their work plays a crucial role in enabling global communication and localization for businesses around the world.

Software Development Team

The Customer Success Team at Smartling is dedicated to ensuring clients achieve maximum value from the company's translation technology and language services. They provide expert guidance, support, and proactive solutions throughout the customer journey, fostering lasting relationships and driving customer satisfaction. With a focus on onboarding, technical support, and ongoing engagement, the team ensures clients effectively leverage Smartling’s resources to meet their localization goals.

Customer Success Team

This department oversees the planning, execution, and quality management of language services projects.

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Other teams

Sales Team

Product Management Team

Software Development Team

Customer Success Team

Language Services