Auri Poso is an experienced professional in user guidance and technical writing, currently serving as the User Guidance Manager at Smartly since June 2023, where responsibilities include designing and planning user guidance while collaborating with cross-functional teams. Prior experience at Aiven as a Technical Copywriter involved content coordination and customer case study creation. Previous roles include Senior Technical Writer at ALTEN Finland and Etteplan, where Auri specialized in technical product documentation. Auri has a substantial background in project management and documentation processes from earlier positions at Lionbridge and Nopsis, alongside a strong educational foundation in English philology and pedagogy from the University of Helsinki.
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