Gareth Mangu

Customer Success Lead at Smartly

Gareth Mangu has extensive work experience in customer success and marketing roles. Gareth started their career at Zerve as an Account Manager, where they conducted research on potential partners and managed existing relationships. Gareth then joined Telnet Services Limited as a Facebook Marketing Expert, managing a portfolio of clients and providing expert advice on utilizing the Facebook Advertising platform. After being promoted to Service Manager, they ensured high-quality service delivery by the Telnet team. Gareth then worked at IEP NZ/AU as a Marketing & Sales Manager, responsible for managing demand for the company's gap year support programs. Currently, they are working at Smartly.io as a Senior Customer Success Manager, leading the customer success team.

Gareth Mangu attended Auckland University of Technology from 2010 to 2012, where they earned a Bachelor of Tourism Studies (BTS) degree. Gareth'sfield of study focused on Tourism and Travel Services Marketing Operations.

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Previous companies

Org chart

Timeline

  • Customer Success Lead

    January, 2024 - present

  • Senior Customer Success Manager

    November, 2022

  • Customer Success Manager

    April, 2020

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