Lorna Johnson is an accomplished Customer Success Manager with extensive experience in managing high-profile client relationships across various industries. Currently serving at Smartly since January 2025, Lorna previously excelled in a similar role at SoPost, leading impactful digital sampling campaigns for prestigious beauty brands such as DIOR and Aesop. Lorna's expertise also includes managing client relationships at The Room, where strategic social campaign sessions contributed to measurable brand success, and at Ink, where Lorna supported renowned travel brands and created engaging content. Lorna's career began as an Editorial Assistant at One Media, following a Bachelor of Arts in English from the University of Southampton.
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