Sophie Cohen is a Customer Success Manager at Smartly since June 2025, bringing extensive experience in account management and client relations within the digital marketing sector. Previous roles include Paid Social Associate Director at KINESSO UK&I, where Sophie managed accounts for notable brands such as Levi's and Honda, as well as positions at Media Futures Group and EssenceMediacomX, focusing on paid social strategy for major clients like Google. Sophie's early career involved internships in tax and marketing at PwC and Penguin Random House, alongside a role as a Teaching Assistant and Brand Ambassador, showcasing a diverse skill set across customer service, marketing, and education.
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