Smartly.io combines creative automation, ad operations, and outstanding customer service to help 600+ brands scale their results - not headcount - on Facebook and Instagram.

Advertising

Software

Smartly

Smartly's headquarters in Helsinki, Finland

This department provides assistance and solutions to customers experiencing technical issues with products and services.

Technical Support

This department focuses on the design, development, and maintenance of software applications and systems.

Software Development

This department focuses on ensuring customer satisfaction and engagement by managing relationships and delivering support throughout the customer journey.

Customer Success

The Engineering Team at Smartly.io is responsible for designing and implementing innovative technological solutions that streamline creative automation and ad operations for brands on Facebook and Instagram. Composed of specialists in software development, data engineering, and DevOps, the team collaborates to optimize performance, enhance user experience, and ensure the reliability of the platform, while also incorporating advanced data analytics and machine learning to drive actionable insights for clients.

Engineering Team

This department focuses on the development, strategy, and marketing of products to meet customer needs and drive business goals.

Product Management

The Customer Success Team at Smartly.io is dedicated to optimizing the user experience for over 600 brands leveraging Facebook and Instagram. This team focuses on onboarding, strategic partnership management, and ongoing support to ensure clients effectively utilize Smartly's creative automation and ad operations capabilities, ultimately driving growth and maximizing results. Through tailored strategies and exceptional service, they aim to foster long-term relationships and enhance customer satisfaction across global markets.

Customer Success Team

The Leadership Team at Smartly.io is responsible for setting the strategic direction and ensuring the alignment of company goals with operational execution. This diverse group of executives from sales, innovation, engineering, and customer success drives growth through collaboration, fostering a culture of creativity and excellence while leveraging their expertise to enhance service delivery for over 600 brands on social media platforms. By integrating insights and best practices across departments, they empower Smartly.io to deliver scalable solutions and maintain a competitive edge in the digital advertising landscape.

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Other teams

Software Development

Customer Success

Engineering Team

Product Management

Customer Success Team

Leadership Team