SmartMessage
Damla A. is currently the Lead Customer Success Executive at SmartMessage. Previously, she worked as an Inside Sales Manager at Miuul. Prior to that, she was an International Area Sales Manager and Geological Engineer at Utest Malzeme Test Cihazları A.Ş. Damla A. also participated in a Data Science and Machine Learning Bootcamp. She holds a Bachelor's degree in Geological Engineering from Orta Doğu Teknik Üniversitesi (Middle East Technical University).
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SmartMessage
We provide a seamlessly integrated all in one omni-channel marketing solution that enables organizations to engage in relationship marketing with their target audience, customers across complex marketing mix in an efficient and cost effective way. Our clients can communicate with their target audience via e-mail, SMS, MMS, Social Media, Push Notifications, Whatsapp, Text to Speech (IVR) or any other channels they have...We provide a boutique solution through its easy integration feature and it makes campaign management much more efficient as a "centralized" solution. When integrated into the organizations’ CRM systems, SmartMessage tracks actions in many different fields such as customer interaction history, salesforce automation, lead management, marketing & campaign management, service requests and complaints management, contact center automation, social media integration, customer loyalty and constantly provides feedback in these exact fields. In organizations using SmartMessage a "Customer Oriented" structure emerges. Depending on our clients requirements, we can provide this service as an on-premise and/or on-cloud.