SmartMessage
Emin Altin is the Managing Partner at SmartMessage since January 2007. With a background in remote channels management and alternative delivery channels in the banking sector, Emin has over 20 years of experience in the industry. Prior to SmartMessage, Emin worked at Garanti Bank, Millennium Bank, and HSBC in various senior roles. Emin holds degrees from Yıldız Teknik Üniversitesi and Kadir Has University. He plays a pivotal role in leading SmartMessage to provide omni-channel marketing solutions to over 2000 clients globally, ensuring an engaging and efficient relationship marketing approach with audiences.
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SmartMessage
We provide a seamlessly integrated all in one omni-channel marketing solution that enables organizations to engage in relationship marketing with their target audience, customers across complex marketing mix in an efficient and cost effective way. Our clients can communicate with their target audience via e-mail, SMS, MMS, Social Media, Push Notifications, Whatsapp, Text to Speech (IVR) or any other channels they have...We provide a boutique solution through its easy integration feature and it makes campaign management much more efficient as a "centralized" solution. When integrated into the organizations’ CRM systems, SmartMessage tracks actions in many different fields such as customer interaction history, salesforce automation, lead management, marketing & campaign management, service requests and complaints management, contact center automation, social media integration, customer loyalty and constantly provides feedback in these exact fields. In organizations using SmartMessage a "Customer Oriented" structure emerges. Depending on our clients requirements, we can provide this service as an on-premise and/or on-cloud.