Since launching in May 2019, SmartPay was built with the merchant at heart, helping them to grow by providing them access to advanced technology that is faster, cheaper, and more reliable. As of Dec 2021, SmartPay has over 650 thousand payment acceptance units, and 40+ million users can now make purchases at SmartPay merchants. By 2022, SmartPay's paid-up capital has reached VND 865 billion.

With the mission to empower and enrich the lives of micro, small and medium enterprises, SmartPay enables merchants to accept all forms of payments such as QR Scan to pay, Tap to pay, Facepay, bank cards and online payment gateway as well as providing them access to capital regardless of their size. In addition, SmartPay also designs and develops business solutions in order to support financial inclusion of the over 4 million micro and SME retailers in Vietnam through services like Buy now pay later, Consumer durable loans, Business loans, etc

Additional information: SMARTNET (the company owned SmartPay) is a member of Vietnam Banks' Association (VNBA) according to Decision No. 40/QD-HDHH (October 24, 2019) and received the PCI DSS level 1 international security certificate (Payment Card Industry Data Security Standard) - a security standard applied globally, ensuring the safety of card data when processed and stored at banks or payment enterprises.

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Payments

SmartPay

SmartPay's headquarters in Ho Chi Minh City, Vietnam

This department manages and oversees the operational aspects of IT services and infrastructure.

IT Operations

The Marketing and Sales Team at SmartPay is responsible for driving merchant acquisition and retention by leveraging advanced marketing strategies and sales initiatives. This team develops and executes campaigns to promote SmartPay's diverse payment solutions and financial services, aiming to enhance brand awareness and growth among micro, small, and medium enterprises. They also collaborate closely with merchants to understand their needs and provide tailored solutions, ensuring a seamless payment experience for over 40 million users.

Marketing and Sales Team

The Software Development Team at SmartPay is responsible for creating and maintaining the company's advanced technology platforms. This includes developing and enhancing features for various payment methods such as QR Scan to pay, Tap to pay, Facepay, and bank cards. They also work on integrating business solutions like Buy Now Pay Later and diverse loan services, ensuring the technology is fast, reliable, and secure. The team's collective expertise in software engineering, data science, and business analysis aids in supporting the financial inclusion of micro, small, and medium enterprises in Vietnam.

Software Development Team

The Leadership Team at SmartPay comprises the Chief Marketing & Digital Officer, Chief Executive Officer, Chief Technology Officer, and Chief Operating Officer. This team is responsible for steering the company's strategic vision, overseeing operational execution, driving technological advancements, and spearheading marketing efforts to support the growth and financial inclusion of micro, small, and medium enterprises in Vietnam. They ensure alignment with company goals, regulatory compliance, and the delivery of secure, innovative payment solutions.

Leadership Team

The Business Operations & Strategy team at SmartPay focuses on driving strategic initiatives and optimizing business performance. This includes developing data-driven strategies, identifying growth opportunities, and ensuring efficient operations. They provide critical insights, manage business solutions, and support financial inclusion for micro, small and medium enterprises to help them grow and thrive.

Business Operations & Strategy

This department oversees brand strategy and product development to align market offerings with customer needs.

People (3)

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Other teams

Marketing and Sales Team

Software Development Team

Leadership Team

Business Operations & Strategy

Brand and Product Management