Zoyan Shaikh currently serves as Assistant Manager Quality at Vodafone Shared Services Private Limited since April 2019, following a notable tenure as a Senior Executive at VISPL from March 2013 onward. Previous roles include Customer Care Executive at Vodafone India Services Pvt. Ltd. from March 2014 to May 2019, where responsibilities involved resolving customer account queries for UK retail store calls, along with early experience as a Cashiering Associate at Homeward Residential, Inc., managing mortgage payments from borrowers, and as a Customer Care Executive for IBM Global Process Services, taking orders for auto parts. Zoyan holds a Bachelor of Science in Chemistry and a diploma, both obtained from Nowrosjee Wadia College, along with completing S.S.C. at Agrasen High School.
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