SmartSense delivers data-driven IoT solutions for food safety, facilities monitoring, and supply chain visibility.They founded SmartSense in 2005 to transform how organizations sense, monitor, and make decisions. It was based on an observation that something fundamental was changing with the way organizations thought about efficiency, quality,and agility. Internet connected sensors and the Internet of Things (IoT) were enabling an operational paradigm where real-time information improved efficiency and decision-making.They set out to enable sensor-driven decisions and to focus on big challenges. They automate monitoring for food and medication safety and compliance, and they monitor critical equipment and tanks for product quality and preventative maintenance. Today thry have earned the trust of the most critical government, commercial, and non-profit institutions in the world. Their systems enable real-time sensor-driven decisions at over 2,000 organizations in 75 countries, including at Walmart, CVS Health, SpaceX, Apple, Coca Cola, McDonald’s, and the US Department of State.

Information Technology

SmartSense by Digi

SmartSense by Digi's headquarters in Boston, MA, United States

Guy Yehiav

Gil Dror

Danny Keough

Josh Griggs

Sammy Kolt

Jeff Eltringham

The Engineering and Development team at SmartSense by Digi focuses on designing and implementing innovative IoT solutions for food safety, facility monitoring, and supply chain visibility. This multidisciplinary team of software and hardware engineers collaborates to develop robust sensor technologies, enhance data analytics capabilities, and ensure system integration, driving advancements that enable real-time decision-making and operational efficiency for clients worldwide.

Engineering and Development

The Customer Success Team at SmartSense by Digi focuses on ensuring clients achieve maximum value from their IoT solutions. They provide support and guidance throughout the customer journey, helping organizations optimize food safety, facilities monitoring, and supply chain visibility while addressing any challenges that arise. By fostering strong relationships and proactive engagement, the team aims to enhance user experience, drive product adoption, and ensure lasting satisfaction.

Customer Success Team

The Product Management and Support team at SmartSense by Digi is responsible for overseeing the development and enhancement of IoT solutions related to food safety and facilities monitoring. This team collaborates closely with stakeholders to identify market needs and translates them into product features, ensuring alignment with customer requirements and company goals. Additionally, they provide ongoing support and resource management to ensure that users have effective tools and assistance for optimal product utilization, thereby enhancing overall customer satisfaction and operational efficiency.

Product Management and Support

The Sales and Customer Success team at SmartSense by Digi is responsible for driving revenue growth through strategic sales initiatives and ensuring exceptional customer experiences. This team collaborates closely with clients to understand their needs, provide tailored IoT solutions, and foster long-term relationships. They also focus on implementing effective onboarding processes, offering ongoing support, and ensuring that customers achieve maximum value from their smart monitoring systems.

Sales and Customer Success

The Leadership Team at SmartSense by Digi is responsible for setting the strategic vision and direction of the company, ensuring alignment across departments to deliver innovative IoT solutions. Comprised of key executives, including the President and Chief Technology Officer, this team drives product development, customer success, and operational excellence, fostering a culture of collaboration and continuous improvement to meet the evolving needs of clients in food safety, facilities monitoring, and supply chain visibility. Their leadership is pivotal in establishing trust and reliability with critical institutions globally.

Leadership Team

The Sales and Account Management team at SmartSense by Digi focuses on cultivating and maintaining relationships with key clients across diverse sectors, including healthcare and education. They drive revenue growth by identifying new business opportunities, negotiating contracts, and ensuring clients derive maximum value from SmartSense's IoT solutions. Their efforts are crucial in enhancing customer satisfaction, fostering long-term partnerships, and supporting the company's mission to deliver innovative data-driven insights for operational excellence.

SmartSense by Digi

Org chart

Teams

Engineering and Development

Customer Success Team

Product Management and Support

Sales and Customer Success

Leadership Team

Sales and Account Management

Offices

SmartSense by Digi

Org chart

Teams

Engineering and Development

Customer Success Team

Product Management and Support

Sales and Customer Success

Leadership Team

Sales and Account Management

Offices

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