Nitin Garg

An experienced and enterprising IT leader with 27 years of rich experience possessing an integrated set of competencies encompassing IT solutions and delivery transformation, business strategy and operations. During this period, performed various leadership roles in area of enterprise resource planning and information management, driving delivery transformation at organisation level which is resulting in growth and bottom-line impact. Experience spans working with clients in different regions and geographies including North America, Europe and Asia. Have setup and managed several CoEs, practices and delivery centres across organisations.

Formally recognised for outstanding delivery contributions with Capgemini group’s most prestigious award ‘Delivery Diamond’ by the Group Chairman & former CEO Mr. Paul Hermelin.

• Vice President & Global Head for Customer Success & Delivery at smartShift Technologies responsible for client delivery & strategy, pre-sales support and ensuring delivery organisation is future ready with innovation and new services.

In past,

• Global Head for Enterprise SaaS & Application Services responsible for overseeing the strategy, development, and implementation of enterprise software as a service (SaaS) and application services across global organisations.

Delivery Head for offshore delivery centre for APAC and driving Delivery Transformation &

Industrialisation for competitiveness and margin improvement. Key focus on reducing program costs using intelligent automation and several other levers.

• Member of Capgemini core leadership team for business strategy defining new delivery models for ‘New Normal’ and Digitalisation of Capgemini India Operations with focus on business transformation. Also, part of Capgemini & IIM-B (NSRCEL) joint initiative to support and provide management consulting to social startups.

• Led & Managed India Global Delivery Centres (GDC) for Syniti (formerly BackOffice Associates), responsible for client delivery & strategy, pre-sales and ensuring organisations are future ready with innovation and new services

• Extensive experience across enterprise global solutions for clients in multiple domains including Retail, Consumer Products, Manufacturing and Technology industries

• Known for seamlessly coordinating and collaborating with internal organisations using relationship building

• Established and grew practices with responsibilities of profitable growth, new customers, delivery initiatives