Sharon McFarlane has extensive experience in customer service, currently serving as a Senior Customer Service Representative at SmartSign since January 2017. Previously, Sharon held roles at Fidelis Care as a Member Services Associate and Provider Services Associate from October 2018 to September 2019. Prior to that, Sharon worked for Sterling Jewelers as a certified sales consultant, where exceptional customer service was combined with achieving significant sales goals. Sharon began a career in retail at FILENE'S BASEMENT as a Sales Representative/Cashier. Educational credentials include a Bachelor's Degree in Health Care Administration/Management from St. Joseph's University New York and an Associate's Degree in Public Health Education and Promotion from St. Francis College.
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