Customer messaging platform for multi-channel communication and chat bots

Information Technology

Messaging & Communication

Software

Support Services

Smartsupp

Smartsupp's headquarters in Brno, Czech Republic

Jakub Horky

Michaela Schärerová

Nikola Kozuljevic

Tomáš Hanyk

Katarína Sekanina

Ondřej Novák

Jan Machek

Vladimir Sandera

The Software Development Team at Smartsupp is responsible for designing, building, and maintaining the company's customer messaging platform. Comprising various specialists, including mobile and web developers, QA engineers, and product designers, the team collaborates to enhance multi-channel communication features and chat bot functionalities, ensuring a seamless user experience across all devices. They prioritize agile methodologies and innovation to keep the platform competitive and user-friendly.

Software Development Team

The Customer Support Team at Smartsupp is dedicated to ensuring an exceptional user experience by addressing customer inquiries, troubleshooting technical issues, and providing guidance on the messaging platform and chatbots. Comprising specialists in technical support, customer care leadership, and content creation, the team works collaboratively to provide timely and effective solutions, foster customer satisfaction, and enhance overall service quality.

Customer Support Team

This department focuses on identifying growth opportunities and establishing strategic partnerships to enhance the organization's market presence.

Business Development

This department focuses on creating user-centric product designs and ensuring software quality through automated testing.

Design and Quality Assurance

This department manages financial operations and oversees content strategy and production.

Finance and Content

The Leadership Team at Smartsupp drives the strategic vision and operational excellence of the customer messaging platform. Comprising the CMO, CTO, Managing Director, and CEO & Cofounder, this team collaborates to enhance multi-channel communication solutions, oversee product innovation, and ensure alignment with customer needs while fostering a culture of growth and agility within the organization.

Smartsupp

Org chart

Board & advisors

Teams

Software Development Team

Customer Support Team

Business Development

Design and Quality Assurance

Finance and Content

Leadership Team

Offices

Smartsupp

Org chart

Board & advisors

Teams

Software Development Team

Customer Support Team

Business Development

Design and Quality Assurance

Finance and Content

Leadership Team

Offices

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