Jill Armitage is an experienced UX Researcher currently serving as the Lead UX Researcher at SMART Technologies, where responsibilities include leading research strategy and collaborating with product and design teams to enhance user experience in complex EdTech products. Previous positions include UX Researcher roles at Hack for LA and as a freelancer, as well as a UX Research Ops Analyst at SMART Technologies, where optimization of research systems and participant management was key. Jill also has a strong background in organizational development and communications, having held the position of Director of Development and Communications at Roanoke Park Counseling. Early career experience includes roles in education as a Special Education Teacher and training in design and content strategy. Jill holds a User Experience Design Certificate from the School of Visual Concepts and a BA in Political Science from the University of Washington.
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