Ben Hellis

Ben Hellis possesses a diverse background in customer service and technical roles across multiple industries. At Smarttech247, Ben held the positions of Head of Automation and Technical Account Manager in December 2022. Prior experience includes serving as Assistant Sales Manager at DFS from February 2019 to August 2020, where Ben contributed to customer engagement in selecting sofas. Previous roles at Blizzard Entertainment (May 2011 - June 2016) involved a progression through the tiered support system, ensuring high-quality customer support. Ben has also worked as a Product Specialist at Sitel (October 2006 - December 2007), responsible for coaching agents and maintaining service quality. Early career experience includes positions at Tesco, GAME, and completing multiple educational programs, including a QQI Level 5 in Computer Networking and Maintenance and Computer Games and Interactive Entertainment.