Faye Walko is the Director of Customer Success at SmartTracker Solutions for Health & Human Services, where they develop and implement customer success strategies while fostering strong relationships with key accounts and partners. With over 25 years of experience in public health and human services EHR solutions, Faye has a proven track record in leading teams to deliver exceptional healthcare outcomes and customer satisfaction. Previous roles include Health Systems Analyst for the County of Midland and various positions at CMHC Systems and Netsmart Technologies, where Faye excelled in managing customer relations and driving performance improvement. Faye earned the Netsmart Technologies Masters Award for being in the "Top 1%" of performers and has supported and grown portfolios of $3M-$7M over the last seven years. Faye is currently pursuing an associate's degree in Applied Business from Northwood University.
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